Shipping and Returns
Returns
- Artwork may be returned within 30 days of receipt for store credit.
- A 20% restocking fee will be applied to all returns/exchanges to help cover the cost of donating your custom made artwork.
- To start a return/exchange please email hello@idyllcollective.com.
- If you have any issues or damages with your artwork please email hello@idyllcollective.com within 14 days of receipt.
Shipping
- Free Shipping on all U.S. and Canada Orders.
- We print, frame, and ship each piece typically within 7 days.
International Orders
- Shipping prices vary by territory and calculated at checkout.
- All taxes and duties are billed to the recipient.
- We currently can only ship up to 36" x 51" frames internationally through our website.
- Checkout is limited to one frame per order on international orders.
- If you would like a larger print shipped outside the US please contact us at hello@idyllcollective.com.