Returns

  • Artwork may be returned within 14 days of receipt for store credit.
  • A 20% restocking fee will be applied to all returns/exchanges to help cover the cost of donating your custom made artwork.
  • To start a return/exchange please email hello@idyllcollective.com.
  • If you have any issues or damages with your artwork please email hello@idyllcollective.com within 14 days of receipt.

Shipping

  • Free Shipping on all U.S. and Canada Orders.
  • We print, frame, and ship each piece typically within 7 days.

International Orders

  • Shipping prices vary by territory and calculated at checkout.
  • All taxes and duties are billed to the recipient.
  • We currently can only ship up to 36" x 51" frames internationally through our website. 
  • Checkout is limited to one frame per order on international orders.
  • If you would like a larger print shipped outside the US please contact us at hello@idyllcollective.com.
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